Terms & Conditions

1: THE CUSTOMER IS RESPONSIBLE FOR THE HIRED TABLEWARE, CATERING EQUIPMENT AND ALL PACKAGING SUPPLIED FROM THE TIME OF COLLECTION UNTIL IT IS RETURNED TO CROCS AWAY.

2: A DEPOSIT IS REQUIRED WHEN ORDER IS PLACED OF £30.00 ON ORDERS LESS THAN £100.00 OR 30% ON ORDERS OVER £100.00, IN EITHER CASH OR CHEQUE, THIS WILL BE RETURNED UPON RECEIPT OF ALL HIRE GOODS BEING CHECKED FOR LOSS OR DAMAGE

3: FULL PAYMENT FOR HIRE IS REQUIRED MINIMUM 7 WORKING DAYS BEFORE COLLECTION OR DELIVERY OF ITEMS. THIS CAN BE EITHER IN CASH OR CHEQUE, MADE PAYABLE TO CROCS AWAY.

4: HIRED ITEMS AND EQUIPMENT MAY BE COLLECTED FROM CROCS AWAY ON THE DAY BEFORE THE DATE OF HIRE AND SHOULD BE RETURNED THE DAY FOLLOWING THE DATE OF HIRE,UNLESS A DELIVERY AND COLLECTION SERVICE IS REQUIRED.

5: A DELIVERY AND COLLECTION SERVICE IS AVAILABLE WITHIN A 20 MILE RADIUS OF CROCS AWAY(KIDDERMINSTER), FOR A TOTAL CHARGE OF £25.00.

6: LOSS AND BREAKAGES,INCLUDING GLASSWARE OR CROCKERY RETURNED CHIPPED WILL BE CHARGED AT OUR CURRENT REPLACEMENT COST(DETAILS WILL BE LEFT WITH HIRE ORDER).

7: DAMAGE CAUSED TO TABLE LINEN BY CIGARETTE BURNS,CANDLE WAX OR STAINS THAT ARE IRREMOVABLE WITH STRONG STAIN REMOVER WILL BE CHARGED FOR AT OUR CURRENT REPLACEMENT COST(DETAILS WILL BE LEFT WITH ORDER).

8: CANCELLATION WILL BE ACCEPTED 7 DAYS PRIOR TO THE HIRE DATE WITHOUT CHARGE. HOWEVER, CANCELLATION LESS THAN 7 DAYS BEFORE THE AGREED HIRE DATE WILL INCUR A CHARGE OF 50% OF THE HIRE CHARGE DUE.

CROCS AWAY ACCEPTS NO RESPONSIBILITY FOR ANY LOSS OR
INJURY CAUSED BY THE USE OF ANY OF THE EQUIPMENT